Contact Us

Select a Topic Below are some common answers to questions on the topic you selected:

I'm interested in a lot that did not sell in your last auction.

Lots that do not sell in any Heritage auction may still be purchased in our Post-Auction Bargains for Direct Sale listings. These items are for direct sale at the amounts listed. We accept offers on these lots for 3 to 7 days after the auction closes.

Click on the lot you are interested in order to purchase it and go through the process as if it were a normal auction. The only difference is that each lot will have a fixed price, not a bid field. Enter your User ID and Password to indicate you want to purchase the lot, and then confirm the offer on the next page. There is no guarantee that your offer will be accepted by the consignor. You will be contacted about 24 to 48 hours after the Post Auction Buys offer period ends (which is normally 3 to 7 days after the auction closes) via e-mail to let you know which lots you have purchased. You will then be invoiced and your lots will be shipped as if you won them in the auction.

If you still have questions, please complete the form below and we will get back to you with the answers you need, or call our customer service department at 1-800-872-6467.

Questions in bold are required.

Comment/Question:

Personal Information:
:  
Title / First Name:   /
:  
:  
:  
:  
:  
:  
:  
:  
:  
How did you hear about us?  

E-mail Alerts:
Please include me in Heritage's free e-mail announcements.

Note: To ensure receipt of our emails, please add the HA.com domain or Bid@HA.com to
your Contacts/Address book. More Information >>

Contact Us
Dallas Office
Mailing Address:
3500 Maple Avenue, 17th Floor
Dallas, Texas 75219
Click here for directions
Phone: 1-800-872-6467
Fax: 214-409-1425
Bid@HA.com

Hours:
Mon-Fri: 9:00 AM CT - 5:00 PM CT
Saturday: 9:00 AM CT - 1:00 PM CT


Dallas Design District Annex
Mailing Address:
1518 Slocum St
Dallas, Texas 75207
Click here for directions
Phone: 214-409-1444
Bid@HA.com

Hours:
Mon-Fri: 9:00 AM CT - 5:00 PM CT

Beverly Hills Office
Mailing Address:
9478 West Olympic, First Floor
Beverly Hills, CA 90212
Click here for directions
Phone: 1-800-872-6467
Fax: 310-492-8602
Bid@HA.com

Hours:
Mon-Fri: 9:00 AM PT - 5:00 PM PT
Saturday: By Appointment

San Francisco Office
Mailing Address:
478 Jackson Street
San Francisco, CA 94111
Click here for directions
Phone: 1-800-872-6467
Bid@HA.com

Hours:
Mon-Fri: 9:00 AM PT - 5:00 PM PT
Saturday: By Appointment
New York Office
Mailing Address:
445 Park Ave. (near 57th Street)
New York, NY 10022
Click here for directions
Phone: 212-486-3500
Fax: 212-486-3527
Bid@HA.com

Hours:
Mon-Fri: 10:00 AM ET - 6:00 PM ET